Agentforce Services by Frontial Technologies
At Frontial Technologies, we don’t just enable Agentforce. We design, integrate, and optimise AI-driven agent ecosystems that automate workflows, augment teams, and deliver measurable business outcomes.
Our team includes certified Salesforce consultants, AI architects, and automation specialists who work closely with sales, service, marketing, and IT teams to ensure Agentforce isn’t just switched on, it actually performs.
We treat Agentforce not as a chatbot feature, but as a strategic AI workforce embedded into your Salesforce ecosystem to drive efficiency, speed, and scale.
What Frontial Delivers with Agentforce
1. Agentforce Strategy & Use-Case Design
Before deploying any agent, we define:
Clear business problems Agentforce should solve
High-impact use cases across sales, service, and operations
Agent roles, responsibilities, and boundaries
Data sources and system dependencies
Success metrics and ROI benchmarks
This avoids AI agents that talk a lot but do nothing useful.
2. Salesforce & Data Integration
Agentforce is only as good as the data it can access. We ensure:
Seamless integration with Salesforce clouds (Sales, Service, Marketing, Data Cloud)
Secure access to CRM objects, records, and customer context
Integration with third-party systems, APIs, and internal tools
Clean, governed data flows for accurate agent responses
Result: agents that act on real business data, not generic prompts.
3. Agent Configuration & Workflow Automation
We design and configure Agentforce to:
Handle customer queries intelligently
Assist sales reps with recommendations and next actions
Automate repetitive service and operational workflows
Trigger Salesforce automations, flows, and approvals
Escalate to humans only when necessary
This is where Agentforce moves from “AI demo” to real productivity engine.
4. Governance, Safety & Control Frameworks
AI without control is a liability. Frontial implements:
Agent permissions and role-based access
Guardrails to prevent incorrect or risky actions
Audit logs and traceability
Compliance-ready governance models
Human-in-the-loop workflows where required
Your AI agents stay fast, accurate, and accountable.
5. Measurement, Optimisation & Continuous Improvement
We don’t stop at deployment. Our engagement includes:
Agent performance and usage analysis
Accuracy and resolution tracking
Feedback loops for agent improvement
Prompt and logic optimisation
Ongoing recommendations to expand agent capabilities
Without measurement, AI adoption stalls. We ensure continuous value delivery.
Ready to Deploy AI Agents That Actually Work?
If you’re investing in Agentforce, it needs clear use cases and measurable impact. Frontial Technologies delivers production ready Agentforce implementations that reduce manual effort and improve response times.
Results Achieved Across Client Engagements
Across industries, our Agentforce implementations have delivered:
Faster customer response and resolution times
Reduced manual workload for sales and service teams
Improved consistency and accuracy in interactions
Better utilisation of Salesforce data and insights
Higher operational efficiency with AI-assisted workflows
The common success formula?
Clear strategy + clean data + disciplined AI execution.
Why Choose Frontial for Agentforce Services?
Many AI initiatives fail because:
Agents are deployed without clear business goals
Data access is limited or poorly governed
AI responses lack context and accuracy
Teams don’t trust or adopt the agents
Frontial fixes this by offering:
Deep Salesforce and Agentforce expertise
Business-aligned AI use-case design
Strong data, automation, and governance foundations
Focus on outcomes not AI hype
We partner with Salesforce, data, IT, and business teams to build AI agents that earn trust and deliver results, not just impressive demos.
